We build and manage Klaviyo retention programs that increase repeat revenue, improve customer lifetime value, and turn email + SMS into a stronger growth channel.
Retention works best when it’s run like a system - with clear planning, clean execution, and constant optimization. This is how we build programs that drive repeat revenue over time.
We align email and SMS to your product priorities, promotions, customer lifecycle, and business goals - then build a clear monthly communication plan.
We execute campaigns and automations with strong QA, smart segmentation, and message sequencing designed to support both conversion and long-term list health.
We review performance, test what matters, improve flows and campaigns over time, and keep retention revenue compounding month after month.
Everything required to run retention at a high standard - strategy, execution, segmentation, automation, and ongoing performance accountability.
We align campaigns to your goals, product priorities, offers, and seasonality - so your retention program supports the bigger growth plan.
We build and launch email and SMS campaigns with the right messaging, segmentation, scheduling, links, and approvals - with clean execution every time.
We build, manage, and optimize key lifecycle flows like welcome, abandoned cart, browse abandon, post-purchase, winback, and replenishment.
We structure sends around customer behavior, lifecycle stage, and engagement - helping each message feel more relevant and perform better.
We track the key retention metrics that matter - including revenue per recipient, repeat purchase behavior, engagement, and flow performance.
We keep priorities clear, communicate proactively, and make sure campaigns, approvals, and next steps stay organized week to week.
We don’t just “send emails.” We build retention systems that support revenue growth, customer lifecycle performance, and long-term list health.
Every campaign and flow is structured with clear intent - from segmentation and message sequencing to offer alignment and quality control.
We connect retention performance to revenue, repeat purchase behavior, and customer value - not just opens and clicks.
You get a pod built around your growth goals – led by senior strategy, supported by specialists, and kept on track through Client Success coordination.
We primarily manage Klaviyo for email and SMS retention programs, including campaigns, flows, segmentation, and reporting.
We handle strategy, calendar planning, campaign execution, automation flows, segmentation, QA, reporting, and ongoing optimization.
Yes. We can audit, rebuild, or optimize existing flows to improve conversion, customer experience, and long-term retention performance.
We focus on the metrics that matter - including revenue per recipient, repeat purchase behavior, flow revenue, list health, and overall contribution to customer value.
We partner with established eCommerce brands to scale profitably through full-funnel strategy, creative execution, and relentless performance optimization.
